Zen Bedrooms Complaint

Zen Bedrooms Complaint

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Zen Bedrooms Mattress defective dont buy!!! - mattress


I bought the memory foam cool gel mattress. When it came in i opened the box and the mattress would not expand.I contacted customer service via email because there is no telephone number available anywhere for this company!!! They emailed a service ticket emailed to me from customer service. It stated it can take up to three or four days to expand!
Well it has been 3 months and it still has not expanded. After a couple of emails stating i would like a replacement they stopped responding to my emails. I then emailed and asked for a refund and again no response! I then did a credit card dispute and am still in a battle to get my money back. this could be the biggest mattress scam going! If the owners will not even respond back via email and have no telephone or contact information other than email seems pretty sketchy!! Run from this company!!!


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