Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Zen Bedrooms Complaint - ZEN may be a scam and I may be out over $500 - Zen foam mattress and box springs
Zen Bedrooms Complaint

Zen Bedrooms Complaint

ADVERTISEMENT

ZEN may be a scam and I may be out over $500 - Zen foam mattress and box springs


Unless you are always home and ready to stay there for your mattress to be delivered, I would not buy from this company. This is in regards to customer service%u2014their products could be great but I may not find out...

In short, although I contacted them multiple times to try and schedule a delivery time, I received no word about my delivery until THE DAY OF when I was on my way to work and I now I have idea if my stuff will be stolen when I get back or what (I just moved into a new building in NYC and have no doorman). I repeatedly asked them to call me and I tried to call them and IT WASN'T A REAL NUMBER!!! How shady is that?!
I emailed to complain and try to reschedule and this is what they said: "
Thank you for your e-mail. We do not currently offer customer service over the phone and therefore cannot call you right now. Regarding the box spring, you should receive a tracking code for it via e-mail. Our It team has been notified that apparently there is an issue with the system sending e-mails and they should look into it and resolve it shortly.

Please contact UPS and try to negotiate with them delivery on a different date in case you cannot be home today to receive the product.

Once again, kind apologies for the situation and any inconvenience caused."

They are not sorry and they do not care. Save yourself from worry and have IKEA deliver.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Zen Bedrooms
SUBMIT a ticket
for Zen Bedrooms
WATCH videos
for Zen Bedrooms
More Zen Bedrooms Reviews and Complaints MORE reviews and complaints
for Zen Bedrooms

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Zen Bedrooms reviews


More

Similar reviews


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team